Been with IBMfcu, Dallas Teachers fcu and now with Texans fcu (former TI) Tried Wells Fargo in there when i was doing work for them. Like the idea of a non-profit organization. I still get great service and calls when suspicious activity on my cards as well. i think they use the same servicing companies as the larger banks. The credit union fees have been going up as well, but not nearly as bad as the regular bank fees