Since Google bought Motorola mobility, it has drastically changed. Motorola has been ahead in mobile industry since the first dual core Atrix but it was always neglected and had no marketing. I had an issue with the phone and they sent me a new one and told me to ship the other one back once I transfer all my data, all shipping paid. I don't even remember last time I restarted my phone and there was barely any junk apps. IMHO, it's the best android phone if you don't use gimmicky apps made by Sadsung and Snapple.