How did he pay for the work? If he used a credit card, he can have the charge reversed through his card company, and dispute the quality of the work this way. I've done this more than once.
If he paid cash, he's probably screwed, unless he wants to blow even more money on a lawsuit. Never pay cash for things like that.



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That seems like, er, a lot, but nevertheless the guy deserved to have it done correctly. I agree, for that kind of money it ought to pass the "Bible test." Whether he wins the lawsuit is gonna depend on what kind of results the shop promised and whether he can prove they didn't deliver. Good luck to him. It sounds like an uphill battle.
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