Originally Posted by black roadster
Well, I work for FedEx Express. :punchout:
Was it Ground or Express? Two different companies, same name. FedEx bought out another company and created FedEx Ground.
The problem is FedEx Ground drivers are independent contract drivers or work for a company contracted by FedEx. Unfortunately this means FedEx Corp has less control over the attitudes and practices of these independent drivers.
Express seems to be better than the Ground service but it is more expensive. As FedEx employees, we're held accountable for our service.
To further muddy the waters, there is FedEx Home Delivery which is some spin off of FedEx Ground.
I've received packages from UPS, DHL and FedEx and I think the service has been pretty similar and decent all around but I'm not a regular user of their services.