another reason why I do all my own maintinance

Jiffy Lube Reacts To Hidden Camera Report
LOS ANGELES -- Earlier this month, NBC4's Joel Grover reported the findings of his hidden-camera investigation in a two-part series, "Is Your Mechanic Cheating?" Now the company that was the subject of the investigation, Jiffy Lube, is making sweeping changes in response to the report.

Video: Part 1

Video: Part 2

Video: Part 3

May 15, 2006: Is Your Mechanic Cheating? Part 1

May 18, 2006: Is Your Mechanic Cheating? Part 2

Amazing....this kind of stuff happens alot even in other businesses though.

Wow Jiffy Lube cheating people who knew! ::Angel::

Love the district manger denying who he is, thats quality management.... So shocked he ended up losing his job....