Need computer help............

I have a new (old) Dell desktop I am upgrading to replace the pile I am using now......it did not have an ethernet card in it so I popped in a D-Link board, hooked up my new 2-Wire modem (I bought both from my DSL provider, ATT/SW Bell) and.........Windows crashes with a shell error whenever I plug in the cable from the modem to the card.?.?.?.? I do not want to fool around figuring this out. Does anybody in this MX community do freelance computer fixes (and knows what you are doing;) ). You can fix it at my house or take it to your place, crap I might even bring it to you. Yes, I'll pay....... my home phone is 972-247-4929......thank you

Do you have the latest driver(s) installed for the ethernet card? Just a SWAG.

Along with the drivers, I would check Windows updates. If I may ask how old of a PC is this? Which version of Windows?

Problem is, he can't check Windows updates. I'm thinking the machine is either infected due to lack of updates or that the network card is bad...

D-Link support says "it's a software problem" and Microsoft says "We don't support OEM software, talk to Dell"... :rolleyes:

I talked to him on the phone today and should be able to fix it for him if he brings it by this weekend. I have all my tools, software, and parts here.

RJ

Thanks for the ideas and suggestions.......sounds like channelmaniac is the man for the job.

I think it might be the D-link card. IIRC, my mom ran into issues with the D-link card that SBC sent her, in several different computers (they have 5 setup at her house). I told her to buy Netgear or Linksys, she RMA'd the D-link and the new card solved everything.

I have a few cards if you need one.

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Originally Posted by Nexus Flux

I have a few cars if you need one.

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Sure! We could use another car. ::Banana::

Hmmm...

Windows firewall was turned off.

McAfee Stinger (stand alone scanner) found the following worms:

W32/Sasser.worm.b (in 514 files on the computer...)
W32/Blaster.worm.a (in 2 files)
W32/Nachi.worm.a (in 2 files)

And Ad-Aware SE Personal edition found the following:

5 Modules
26 Registry Keys
42 Registry Values
789 Files
3 Folders
Spyware Programs:
Cydoor
Timesink
TopSearch
Adware.GAIN.Dashbar
Hi-Wire
OrbitExplorer
Alexa
GAIN
Xupiter
BonziBuddy
WhenU
Win32.Sasser
Win32.Blaster
Win32.Welchia

Other Spyware manually removed:

Viewpoint Media Player

I'm running the scans again before trying to get the system on the network. With 3 worms on it there was no way it was going to work on a network.

RJ

Ouch, looks like it has seen better days

Yea, sasser and blaster are pretty common, along with some if the other junk.

sounds like it needs a wipe reload not intensive care.

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Originally Posted by HudsonHawk

sounds like it needs a wipe reload not intensive care.

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Nah... really not *that* bad... don't see any rootkits on it or anything really nasty... just worms, viruses, and the need for some patches and current a/v... I've seen much worse.

It's on the web now successfully.

Removed the Norton 2002 AntiVirus and installed AVG.

AVG found the Agobot worm in memory, on the hard drive twice in C:\Windows, and once in the System Restore directories.

25 Windows Updates later... it wanted Service Pack 2 installed... After SP2 was installed it installed 81 more patches via Windows Update.

The memory DIMM had a dirty contact and needed cleaning before it would work properly in the computer.... and I took the "liberty" of telling Windows Update to NOT install IE7.0 to save you the headache of it not working with a lot of different software or sites yet. I also took the "liberty" of turning off all the animation for menus, etc, which sped up the computer even more.

I'm running two last scans of Ad-Aware SE - one with the latest definitions now that the computer is fixed... and one for Alternate Data Streams (ways to hide data on the computer) since the C: drive is NTFS.

Once those are done I'll kick off a defrag on the C: drive and call it finished. You can pick it up tomorrow.

Raymond

Nice work Raymond!

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Originally Posted by channelmaniac

I took the "liberty" of telling Windows Update to NOT install IE7.0 to save you the headache of it not working with a lot of different software or sites yet.

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Help me understand this fear people have of IE7. I have had it on my work and home PCs for months now with zero problems. Even MazdaMotorsports.com says their site won't work with IE7, but it works fine for me. :confused:

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Originally Posted by Titus

Nice work Raymond!


Help me understand this fear people have of IE7. I have had it on my work and home PCs for months now with zero problems. Even MazdaMotorsports.com says their site won't work with IE7, but it works fine for me. :confused:

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Thanks!

The biggest fear is that a lot of manufacturers haven't "tested & qualified" their software to work with it...

At work we have a bunch of custom internal apps that haven't been tested yet... and some that we know don't work with it. IT says to not install it until they fix web code. ;)

RJ

It's stuff like this that makes me want a Mac even more. One of these days I'm going to get one.

This is a Mac ---> :drink: <--- This is a PC

PC's just can't hold their liqour. :D

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Originally Posted by black roadster

It's stuff like this that makes me want a Mac even more. One of these days I'm going to get one.

This is a Mac ---> :drink: <--- This is a PC

PC's just can't hold their liqour. :D

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Only reason there are not more viruses for MAC is because of their low market share. They are not any more secure then Windows.

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Originally Posted by HudsonHawk

Only reason there are not more viruses for MAC is because of their low market share. They are not any more secure then Windows.

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The MOAB project proved that. Apple got what they deserved for their arrogance and there is a LOT more malware being developed now because of it.

(MOAB - Month Of Apple Bugs. Hackers released a bug a day for the Mac.)

RJ

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Originally Posted by HudsonHawk

Only reason there are not more viruses for MAC is because of their low market share. They are not any more secure then Windows.

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I don't care about the reason, just the result. Macs are not as prone (notice I didn't say vulnerable) to viruses, malware, spyware, etc...

I need to run AV software to protect my PC from all these attacks which slows them down and I need to take time to run the spyware scans.

Regardless, I don't want to make this a Mac vs. PC thing. For me personally, the whole PC thing is tiring. I'd just like a computer that works and is intuitive to use, much like my iPod. From what I've seen, the Macs provide that. I also like how innovative Apple is as a company.

Quote:

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Originally Posted by black roadster

I don't care about the reason, just the result. Macs are not as prone (notice I didn't say vulnerable) to viruses, malware, spyware, etc...

I need to run AV software to protect my PC from all these attacks which slows them down and I need to take time to run the spyware scans.

Regardless, I don't want to make this a Mac vs. PC thing. For me personally, the whole PC thing is tiring. I'd just like a computer that works and is intuitive to use, much like my iPod. From what I've seen, the Macs provide that. I also like how innovative Apple is as a company.

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Stop visiting porn sites and loading freeware and your problems will be greatly reduced. ;)

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Originally Posted by Titus

Stop visiting porn sites and loading freeware and your problems will be greatly reduced. ;)

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+1

And set your Windows Updates to "automatic"

RJ