Just for legal reasons I want to state that my car had nothing to do with it. ;)
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OK, it turns out the shop my insurance uses farms out convertible top work to Dee Trim. So I know where I am going.
Remember that Eldorado has a history of being dishonest. I bet that Radio's top never saw Dee's shop. Just my opinion.
Last update, I got my car back and the top looks great.
I took it in to Caliber Collision Center, since that is who the insurance company sends me to. Since Caliber can't do convertible tops, they send it to Dee Trim in Plano. It would make more sense to just go to Dee Trim, but this way the insurance company guarantees any work done. The cost was just north of $2k, it would have been cheaper if Dee Trim could order a Robbins top, but Robbins does not currently make an NC top. I paid a $500 deductible.
I was talking about this with one of my coworkers, saying it would be really cool if I could invent a carbon nanotube weave convertible top that would be impossible to cut :)
They replaced the whole top, and Dee Trim kept the old one.