We had FIOS at the old place it it was great but we were forced to change to something else with the recent move. I agree the U-Verse Customer Service is less than stellar but no problem with the service other wise. We have it for the Telly, Internets and DVR. We had a choice of U-verse, Cable or Sattelite. So far, so good. Fingers crossed. We will keep an eye on the bill though. Thanks for the heads up.
In my opinion though, all of them suck in some form or another. FIOS was the only service where we had zero issues, a great installer who told us to call him first if we had problems. He even gave us his cell number but never had to use it.
I've had DirectTV, DISH, and Time Warner and they all gave me problems of one form or another. The sattelite services are the worst when it comes to lost signal as any major storm knocks out your service. TW, Fios and U-Verse never gave me service interuptions. All of them try to jack up the rates overtime but I just threaten to cancel and all of a sudden, I get my old rates reinstated.
