E-Mail Error??

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06-06-2011, 11:01 AM
POS Racing

E-Mail Error??

Can I get a translation on the following error:

Quote:

Reporting-MTA: dns; toroondcbmts01.bellnexxia.net
Arrival-Date: Fri, 3 Jun 2011 11:07:58 -0400
Received-From-MTA: dns; toip54-bus.srvr.bell.ca (67.69.240.140)

Final-Recipient: RFC822; <[email protected]>
Action: failed
Status: 5.2.0
Remote-MTA: dns; harrisonindustrial.com
Diagnostic-Code: smtp; 451 Temporarily unable to process your email. Please try again later.

One of our vendors in Canada can't get us quotes this was the error on his last attempt.

What exactly does this signify?

TIA
06-06-2011, 12:10 PM
goofygrin

Frequently this is caused by your mail server attempting to block the sending person's mail server (as their server has been black or grey listed for spam).

You need to contact your mail server administrator and tell them that this is happening.
06-06-2011, 01:59 PM
Nexus Flux

Agreed, but seeing how the reporting mail transfer agent is bellnexxia.net, which is registered to Bell Canada, wouldn't that indicate that it being blocked there?

Does the vendor have this problem when sending to other companies or just yours?
06-06-2011, 02:07 PM
POS Racing

Quote:

Originally Posted by Nexus Flux

Does the vendor have this problem when sending to other companies or just yours?

Not sure on that one.

They can't seem to get anything to us their in house guy says it is us but even when using our gmail account they were having issues which makes me think it is them....
06-06-2011, 02:30 PM
Rob®

FWIW, we're not having problems getting emails from Bell Canada/Aliant/and I *believe* some use the xxxnexxia.net email addresses (I personally don't deal with them, but that address looks very familiar).

And yes, I know that doesn't say anything but Bell Canada isn't down 100%. EDIT: We deal with Bell Canada themselves, not their customers (so not the vendor POS is having issues with).

I usually get an error message saying that we've been black listed for spam when that happens, so not too sure if that's the case here. But it's been forever since I've been on the tech side, so anyone would know better than I do at this point.
06-06-2011, 02:34 PM
POS Racing

From my end the e-mails look like they make to Canada it's only when they try to reply or forward us quotes that we seem to have "issues".
06-06-2011, 02:37 PM
Rob®

I get the same thing from time to time when quoting customers (slightly different error message though), and it's always a Time Warner issue on our server's side (in Florida).

I just cleared my deleted folder this morning, but the error message I get when that happens is "yada yada temporarily unable to process yada yada" so it sounds close to what you're getting. It usually "clears itself" in an hour or so though, has never been more than a few emails.
06-06-2011, 07:27 PM
black roadster

::OldMan:: You can always use Hal's way of written communication.

http://hashemartworks.net/wp-content...stinglight.jpg
06-07-2011, 06:42 AM
Nexus Flux

Or there is the carrier pigeon option ...
06-07-2011, 10:19 AM
POS Racing

So how do we figure out if it is him or me??
06-07-2011, 10:47 AM
Rob®

Send this link to the IT guy that most seems to know what s/he's doing? http://www.google.com/support/appsec...&answer=134416

The 451 error covers quite a bit, but at least someone would have a direction to go in.
06-07-2011, 10:48 AM
POS Racing

Quote:

Originally Posted by Rob®

Send this link to the IT guy that most seems to know what s/he's doing? http://www.google.com/support/appsec...&answer=134416

The 451 error covers quite a bit, but at least someone would have a direction to go in.

Thanks!